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Shipping

Frequently Asked Questions

 

Please note that we will not ship the cultures until we have received the signed order form by email.

  • An RCC Curator will contact you by email to confirm your order and to arrange shipment;
  • We generally use DHL to ship cultures - please let us know if you wish to use a different company;
  • We will send a Proforma invoice with the cultures to facilitate passage through customs in your country. This Profoma invoice is the only document we can supply. If this document is not sufficient for the customs administration in your country, it is entirely your responsibility to provide any additional documentation. If the cultures are blocked or delayed in customs, we will not resend the cultures free of charge since it is your responsability to arrange transfer through customs.
Product Where Cost
   From 1 to 10 cultures (30 mL) France/Europe 50 €
   From 1 to 10 cultures (30 mL) Rest of the world 100 €
   Other (1L or frozen pellets) Anywhere Request quote
AttachmentSize
PDF icon rcc_custom_invoice_2008.pdf47.5 KB